Cancellation Policy

CANCELLATION POLICY: It is your responsibility to make time for the coaching sessions and calls included in the course or lesson package you have booked. If you miss a session, we will make an effort to provide you with the missed information in the next session, but no refunds or credits will be given. Our courses and lessons are limited to a certain number of participants per month to provide an optimal, interactive experience for all clients. As a result, 20% of the total amount paid is non-refundable. Please note that your place in the course or lesson will not be secured until payment is received. Due to the finalization of business and marketing costs, administration, and other arrangements for all courses and lessons, there is a strict 14-day cancellation policy in effect. Cancellations made within 7 days of the course/lesson start date will not be refunded. Cancellations made within 14 days of the course/lesson start date entitle you to a 50% refund of the total amount paid, with the remaining balance forfeited. Cancellations made with 14 or more days notice will entitle you to an 80% refund of the total amount paid, with the remaining balance forfeited. BOOKING MODIFICATION POLICY: Changes requested to the coaching/call date, time, or participant require "The Mind Mountain's" prior approval and are subject to availability, and to a $35 administration fee. DISCLAIMER: The information, opinions, insights, and views expressed by The Mind Mountain, JD Johnstone Consulting Limited, and Jake Johnstone are provided for general informational and entertainment purposes only. Any content published through our website, social media channels, newsletters, presentations, workshops, consulting engagements, podcasts, videos, or other media reflects personal opinions, experiences, and observations and should not be interpreted as professional financial, accounting, legal, tax, investment, or other regulated advice. While every effort is made to provide accurate and up-to-date information, The Mind Mountain, JD Johnstone Consulting Limited, and Jake Johnstone make no representations or warranties regarding the completeness, accuracy, reliability, or suitability of any information provided. Individuals and businesses should seek qualified professional advice specific to their circumstances before making financial, business, legal, investment, or strategic decisions.

Contact Details

• Squamish, BC, Canada

  jake@themindmountain.com